FAQ
NEW CANNABIS PRESCRIPTION FAQ (UPATED AUG 25)
- Yes. Starting August 1st, 2025, a valid medical prescription issued by a licensed physician affiliated with a licensed clinic is required for all cannabis flower purchases in Thailand.
- Yes. OG Stores are medically supported by Wonderland Clinic.
- You can receive a valid prescription in two ways:
- On-site Consultation: Consult a doctor in person if available. You can check the live doctor schedule or ask staff. Walk-ins welcome. Discount or free consultations may be available based on purchase amount.
- Telemedicine: Book an appointment via our online system and consult a doctor remotely.
- All prescriptions are legally valid, medically supervised, and compliant with Thai law.
- Yes, when a doctor is present. You may also do a telemedicine session anytime, during working hours.
- Standard consultation: 400 THB
- Discounted: 200 THB with in-store purchase of 500–899 THB
- Free with in-store purchase of 900 THB or more
- Approximately 15 minutes per consultation (in-store or telemedicine).
- Thai National ID card or a valid foreign passport
- Copies or digital versions are accepted, but original documents are preferred.
- Yes. With a valid passport and prescription.
- Conditions include:
- Insomnia
- Loss of appetite
- Migraine
- Parkinson’s disease
- Sleep disorders
- Chronic pain (including cancer-related)
- Anxiety
- The doctor must clearly state the condition on Form PorThor.33.
No. The doctor will assess your condition during the consultation.
Yes. Prior use does not disqualify you. The doctor will assess your current medical condition and make a decision based on medical need.
- Yes. The doctor will evaluate your condition and review your current medications to determine suitability.
- No. Prescriptions are only issued to the person present with valid ID.
- You will receive a Cannabis Medical Card that records your prescription details and remaining balance.
- You may take a photo of the prescription paper, but the original must stay on file at the dispensary for one year, as required by law.
Yes, but only if it was issued by Wonderland Clinic and has not yet been used at any other dispensary. The original prescription must remain on file at the first OG Retail location where it was filled, as required by Thai law. Prescriptions are not transferable to unrelated dispensaries.
- Up to 30 grams per 30-day prescription. You can buy in smaller amounts and return to purchase the remaining balance within that 30-day period.
Yes. You may purchase up to 30 grams per month. Larger amounts may be prescribed if medically necessary and approved by the doctor with justification.
- You may schedule another consultation with the doctor, who will assess your condition. If medically justified, they may issue a new or extended prescription.
- Yes. As long as the prescription is within the 30-day period and there is remaining balance, you may return and purchase the rest.
- No problem. If your prescription was issued by Wonderland Clinic via any OG Retail dispensary location, we can access your records. Your balance and details are tracked through our system. A quick reassessment may be required.
Yes. During your consultation, you can discuss preferences or past experiences, and the doctor will tailor the recommendation accordingly.
- Yes. We keep the original on file for one year as required by law. You will receive a medical card with your details.
No. Only licensed doctors from Wonderland Clinic stationed in OG retail outlets may evaluate and issue prescriptions. Dispensary staff will guide and assist you with the process.
- Yes. Please give at least 1 hour notice before canceling or rescheduling.
- Yes. Use the booking link or ask store staff for help.
- Yes. You can:
- Register online
- Consult with a doctor via video call
- Receive a valid digital prescription through Wonderland Clinic
- A valid Thai ID or foreign passport is required. We cannot proceed without it.
- No. Prescriptions are personal and non-transferable.
- No. All sales are final.
- Full name
- ID/passport number
- Nationality
- Age
- Medical condition
- Dosage and quantity
- All data is securely stored and protected under Thai privacy law.
- Yes. All medical and personal data is kept confidential and used only for medical and legal compliance.
- Prescriptions show the issuing doctor’s medical license and clinic (Wonderland Clinic). The dispensary license is not required on the prescription under Thai law.
- PorThor.33: Medical cannabis prescription
- PorThor.28: Monthly usage report submitted to DTAM (Department of Traditional and Alternative Medicine)
- You must be 20 years or older to purchase cannabis. No exceptions allowed.
- No. Smoking or consuming cannabis on the premises is strictly prohibited.
No. As of August 1, 2025, cannabis can only be purchased for approved medical conditions with a valid prescription.
- Currently, only cannabis flower is available. The sale of edibles, extracts, or infused products is not permitted under current Thai law.
- We can look up your file and issue a replacement card after verifying your identity. Some locations may require a brief reassessment.
FAQ
GENERAL FAQ'S
We do not offer standard delivery at the moment. All customers must visit our store in person to pick up their products, due to current legal restrictions regarding age verification for cannabis sales.
However, if you register as a Big Buyer VIP with your PDA card, we can arrange for medical-use deliveries. Visit BigBuyers.club to learn more.
Alternatively, you can explore delivery options through other providers at ThaiWeed.com.
Please add our official Line account for news and promotion of the store (https://lin.ee/B3Wc9Xo). You can also ask the budtenders in store about the current promotions or check our website.
Yes, we do.
Prices vary depending on the strain and current promotions. For the most up-to-date pricing, please check our LINE Official Account or speak directly with one of our in-store budtenders.
We offer a wide variety of pre-rolls—from curated selections like Kiefez to our Morning, Noon, and Night premium blends. We can also roll any of our in-stock strains for you, with prices starting as low as 199 THB.
You can see our live menu here: https://cloudninethailand.com/menu/
For other accessories, please visit the store for more information.
We’re always on the lookout for passionate and motivated individuals to join our team. If you’re interested in working with us, please fill out our employment application form.
Once submitted, our hiring team will review your application and get in touch if your qualifications align with any current openings. We appreciate your interest in being part of the Cloud Nine family!
Please use this form to send us more information about your products. We will contact you back if we are interested.
We offer a wide variety of SOS brand CBD oils in different strengths and formulations. You can browse our full selection and current pricing on our online store here.
Feel free to reach out to our team if you need help choosing the right option for your needs.